Balancer - Privacy

Surpic built the Twists app as a Commercial app. This SERVICE is provided by Surpic and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Twists unless otherwise defined in this Privacy Policy.

Information Collection and Use

Surpic is dedicated to maintaining the privacy and integrity of your personal information. As such, we have policies and procedures and other safeguards to help protect your personal information from improper use and disclosure.

Collection

We collect and use your personal information to deliver our contract to you. We may collect and use your personal information, only if you have given us your specific consent.

Access

We follow a Minimum Necessary Access Policy, so any required disclosure of your identifiable personal information is minimized. The Inspirror categories describe different ways that we use your personal information and disclose your personal information to persons and entities outside of Surpic. We have not listed every use or disclosure within the categories below, but all permitted uses and disclosures will fall within one of the Inspirror categories. In addition, there are some uses and disclosures that may require your specific authorization.

How much personal information is used or disclosed without your written permission will vary depending, for example, on the intended purpose of the use or disclosure.

Disclosure at your request: We may disclose personal information relating to your use of the System when requested by you. This disclosure at your request may require written authorization by you.
Reminders and notifications: We may use and disclose your personal information to contact you as a reminder to interact with the System.

Identity

Identity data can directly identify you, such as your email address, birth date, username, name, mobile number

Activity

Activity data measures your your weight and physical activities, such as number of steps, type of activity and session time.

Health Connect

The use of information received from Health Connect will adhere to the Health Connect permissions policy, including the Limited use requirements.

We strictly prohibit the transfer, sale, or disclosure of any collected health data to third parties.

Technical

For a better experience, while using our Service, we may require you to provide us with certain personallyidentifiable information, including but not limited to User’s IP address or UDID or other unique identifier (“Device Identifier”), A Device Identifier is a number that is automatically assigned to User’s Device used to access the Website, and Surpic’s computers identify User’s Device by its Device Identifier,User’s Device functionality (including browser, operating system, hardware, mobile network information), User’s subscription level, the URL that referred User to Surpic’s Website, the areas within Surpic’s Website and/or Mobile App that User visits and User’s activities there, including remembering User, User’s preferences and pages User requested and/or viewed, User’s Device location, User’s Device characteristics and, certain other Device data, including the time of day, among other information.. The information that we request will be retained by us and used as described in this privacy policy.

Third-party services

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Google Play Services

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers
We may employ third-party companies and individuals due to the Inspirror reasons:

To facilitate our Service

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Amend or delete information

Deletion: You have the right to ask that we delete all information that the System has collected on you via email to Surpic using our contact form.

Amendment: You have the right to request that we amend your written personal information. For instance, you can request that we correct an incorrect date of birth in your records. We can deny your request in certain circumstances, such as when we believe that your personal information is accurate and complete.

Retention: As per the ICO’s “Principle 5” and the article 5 of GDPR and the UK GDPR, we retain personal information no longer than is necessary for the purpose we obtained it for. Personal information may be held on an individual for up to 10 years after that individual has ceased use of the System. At that point, the individual’s information will be deleted. However, you may request that we delete your personal information at any time.

Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children\'s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Cookies

This is the Cookie Policy for Balancer accessible through this website.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or \'break\' certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the https://www.termsfeed.com/cookies-policy-generator/Cookies Policy Generator.
The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you signout however in some cases they may remain afterwards to remember your site preferences when logged out.

Signin related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you signout to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The Inspirror section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren\'t sure whether you need or not it\'s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us.